Privacy Policy

Effective date: September 2, 2025

This Privacy Policy explains how Listavio ("we", "us", "our") collects, uses, and safeguards information in connection with our website and services.

Information We Collect

• Account information: name, email address, and authentication identifiers.
• Billing information: payment details processed by our payment processor (we do not store full card numbers).
• Connected social accounts: OAuth tokens and metadata necessary to enable posting and analytics.
• Usage data: interactions with our app and website, including device and log information.

How We Use Information

• Provide, maintain, and improve the service.
• Authenticate users and secure connected social accounts.
• Process payments and manage subscriptions.
• Send transactional messages and approval links (including via SMS).
• Analyze service performance and usage.
• Comply with legal obligations and enforce our terms.

Cookies, Pixels, and Similar Technologies

We use cookies, pixels, and local storage to operate our site, remember preferences, measure performance, and support marketing. You can adjust cookie settings in your browser. Some features may not function properly without cookies.

Analytics and Advertising

We may use analytics services to understand usage and improve the experience. We may also use advertising partners to deliver and measure ads. These partners may set cookies or use pixels to collect information about your activity across sites, consistent with their own policies.

Data Sharing

• Service providers: payment processing, hosting, analytics, and communication tools.
• Social platforms: when you connect accounts, we share data required for posting and analytics.
• Legal and safety: to comply with law, protect rights, or prevent harm.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

Data Retention

We retain information as long as necessary to provide the service, comply with legal obligations, and resolve disputes. OAuth tokens are stored securely and refreshed or deleted as required.

Your Choices

• Account settings: update or delete your information in-app.
• Email/SMS: opt out of non-essential communications via provided controls.
• Cookies: manage preferences in your browser settings.

Security

We implement administrative, technical, and physical safeguards designed to protect information. No system is 100% secure; please use strong, unique passwords and protect your devices.

International Transfers

Information may be processed in countries other than your own. Where applicable, we rely on appropriate safeguards for international transfers.

Children’s Privacy

Our services are not directed to children under 13 (or the age required by local law). We do not knowingly collect personal information from children.

Changes to this Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page with an updated effective date.

Contact Us

For questions about this Privacy Policy, contact us at privacy@listavio.com.